Polaris Slingshot Aftermarket Accessories & Custom Laser & CNC Fabrication

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Frequently asked questions (FAQ)

Shipping Time Frames

Don't Have a PayPal Account to Pay?

Don't Have a PayPal Account to Pay?

Our lead times are 7-15 business days from date of order placed, at times sooner for standard non custom items. Custom orders may have longer lead times. Once your order is done processing and is shipped you will receive an updated email with the tracking number from Zarate Steel Works. 

Don't Have a PayPal Account to Pay?

Don't Have a PayPal Account to Pay?

Don't Have a PayPal Account to Pay?

That's ok, you don't need to be signed up for PayPal to purchase one our items we accept credit/debits cards too. Once you are ready to checkout and are at the PayPal screen you will see a link under the PayPal button with the option to pay by credit/debit card. 

Can You Make Me A Custom Order?

Can You Make Me A Custom Order?

Can You Make Me A Custom Order?

Yes, custom orders start at a minimum amount and size. If you have a logo please email us your vectorized file. In order to provide a quote we will need additional details such as size, colors and if you don't have a file send a picture or drawing of your idea. Please email us for details and we will be happy to discuss your project!

Do You Make This Yourself?

Can You Make Me A Custom Order?

Can You Make Me A Custom Order?

Yes! All of our steel products are made in our facility in San Antonio, TX from start to finish. 100% Made in the USA.

What is Powdercoating?

 

Powder coating is a type of coating in a form of a powder that is electrostatically applied onto the metal then cured in high heat temperature. This process creates a hard finish that is tougher than conventional paint and long-lasting which is very durable for indoor and outdoor elements. 

Return Policy & Cancellations

Products may be returned for a refund, credit or exchange within 5 days of receipt. To return Product, you must e-mail Company at sales@zaratesteelworks.com to request a Return Authorization number. Upon review, Company will return the request via e-mail with a RMA number. Zarate Steel Works will not accept returned goods without prior authorization. Include with your return, your order number and RMA number.  All goods must be returned in new or resalable condition.  All returns are subject to a 20% restocking fee. Custom orders & custom colors are non-refundable.  Customer is responsible for shipping charges on all return orders.


Cancellations: All orders are subject to a 5% cancellation fee. Discretion to waive this fee must be communicated between Seller and Buyer. 


Disclaimer: We reserve the right to refuse service to anyone.

Copyright © 2023 Zarate Steel Works, LLC.  All Rights Reserved.

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Welcome to Zarate Steel Works!

NOTE: Lead times are 10-15 business days on standard items+shipping time, custom order lead times are extended further. Once your order ships you will receive an automated email with your tracking information. Thank you for your order!

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